Written by Admin on 2025-05-06

Troubleshooting Guide: WordPress Download Manager File List Not Found

If you are running a WordPress site and use the Download Manager plugin to manage your files, you may encounter an issue where the file list is not found. This can be frustrating, especially if you need to update or manage your files. Luckily, there are a few steps you can take to troubleshoot this issue.

Step 1: Clear Cache and Cookies

Sometimes, your browser can cache old information or cookies that interfere with the functioning of the plugin. Clearing your browser's cache and cookies can resolve this issue in many cases. First, try logging out of WordPress and your browser. Then, clear your browser's cache and cookies. Finally, restart your browser and log back into WordPress to see if the issue persists.

Step 2: Check Your Plugin Settings

Another possible reason why you cannot see your file list is that there may be an error in your plugin settings. Double-check that your file list is set to display correctly in the plugin's settings. You should also ensure that the plugin is up to date with the latest version.

Step 3: Check Your File Permissions

There may be an issue with your file permissions, which may be preventing the files from displaying on your website. Ensure that the files you are trying to access have the correct permissions set. You can do this in your WordPress files system by accessing the file permissions settings.

Step 4: Contact Support

If all else fails, you can consider contacting the Download Manager support team. They can guide you through more advanced troubleshooting steps to resolve the issue. If you believe there may be a bug in the plugin, they can also help you report the issue to the developers.

In conclusion, WordPress Download Manager is a powerful plugin for managing files on your website, but sometimes things may not work as expected. Remember to try these troubleshooting steps if you encounter the file list not found issue. By clearing your browser's cache and cookies, checking your plugin settings, and reviewing your file permissions, you should be able to solve the issue quickly.